How do I sign up for a FasTrak account with The Toll Roads?
You can sign up for a FasTrak account with The Toll Roads online through their secure account portal at TheTollRoads.com, via The Toll Roads mobile app, by calling (949) 727-4800, or by visiting a Customer Service Walk-In Center. You’ll need to provide your mailing address, vehicle information (license plate and make/model), and a payment method (credit/debit card or bank account for automatic replenishment).
If I sign up for an account online today, when will I receive my transponders?
If you sign up for an account online today, your transponder typically ships within 1–2 business days. Standard delivery takes about 5–7 business days, so you should receive it within 7–10 days from signup. You can track your transponder’s status by logging into your account on TheTollRoads.com or the mobile app.
Why do The Toll Roads’ FasTrak policies differ from other toll agencies?
TCA’s FasTrak account policies differ from other toll agencies beacuse The Toll Roads, operated by the Transportation Corridor Agencies (TCA), have unique policies tailored to their operations on State Routes 73, 133, 241, and 261. Unlike some agencies that charge monthly maintenance fees, TCA offers accounts with no such fees, making it cost-effective for Orange County drivers. Policies may also differ due to regional operational needs, such as specific transponder types or violation processes. For a full comparison of California toll agencies, visit FasTrak.org.
How do I close my account?
To close your account with The Toll Roads, log into your account on TheTollRoads.com or the mobile app, navigate to the account settings, and select the option to close your account. Alternatively, call the Customer Service Center at (949) 727-4800 or visit a walk-in center. You’ll need to return your transponder(s) within 10 business days to receive a refund of any remaining prepaid balance or security deposit (if applicable).
I don’t have a bank account or credit card, how do I open an account?
If you don’t have a bank account or credit card but want a FasTrak account, you can open a cash-based FasTrak account with The Toll Roads by visiting a Customer Service Walk-In Center in person. Bring your mailing address, vehicle information, and cash, money order, or cashier’s check to cover the initial prepaid toll balance (typically $40) and any transponder deposit. You’ll need to manually replenish your account with cash or similar methods at walk-in centers or PayNearMe locations.
