How can I dispute a toll road violation?
To dispute a toll road violation, start by reviewing the violation notice for details like the date, time, and location of the alleged incident. Most toll road authorities, such as The Toll Roads, allow you to submit a dispute online through their official website.
Log into your account, navigate to the violations section, and select the option to dispute. You’ll need to provide evidence, such as proof of payment, a valid transponder, or other documentation showing the violation was issued in error. Alternatively, you can mail a written dispute with supporting documents to the address listed on the notice.
Ensure you submit within the specified deadline, typically 30 days from the notice date, to avoid penalties. Keep records of all correspondence for reference. For more details, visit the official toll road website.
What if I previously disputed a toll violation, but I am not satisfied with the outcome?
If you previously disputed a toll violation but are not satisfied with the outcome, first, review the response from the toll authority to understand why your dispute was denied. Check if you provided sufficient evidence or if additional documentation could strengthen your case. Many toll road agencies, like The Toll Roads, offer an appeal process or a secondary review.
Log into your account or contact customer service to inquire about escalating the dispute. You may need to submit a formal appeal letter with new or clarified evidence, such as receipts, transponder activity logs, or a detailed explanation of the issue.
