How do transponders work?
Transponders work as small electronic devices that make paying tolls quick and easy. When you drive through a FasTrak toll lane, the transponder communicates with the toll system via radio signals, automatically deducting the toll from your prepaid account.
This eliminates the need to stop and pay cash. FasTrak transponders are linked to your account, ensuring accurate billing. They’re designed for convenience, whether you’re commuting daily or traveling occasionally on toll roads.
How do I request additional transponders?
To request additional transponders, log in to your FasTrak account on The Toll Roads website or app, navigate to the “Transponders” section, and select the option to order additional devices. You can also call customer service to place your request. Additional transponders will be mailed to your registered address, typically within 5-7 business days, and linked to your existing account for easy toll management.
Where can I use my FasTrak transponder?
You can use your FasTrak transponder across California’s toll roads, bridges, and express lanes that accept FasTrak. This includes The Toll Roads in Orange County, Bay Area bridges like the Golden Gate, and express lanes in Los Angeles and San Diego. Always check for the FasTrak logo at toll facilities to confirm compatibility. For interstate travel, verify if your transponder is interoperable with systems like E-ZPass in other states, though a separate account may be required.
I have not received my transponder; can I drive on The Toll Roads?
If you haven’t received your FasTrak transponder yet, you can still drive on The Toll Roads without one. Register your vehicle’s license plate with a FasTrak account and pay tolls online or via the app. Alternatively, use the “Pay Toll Now” option on The Toll Roads website within 5 days of your trip to avoid penalties. Once your transponder arrives, link it to your account for seamless toll payments moving forward.
Where can I get a FasTrak transponder from The Toll Roads?
You can get a FasTrak transponder from The Toll Roads by ordering online through The Toll Roads website by creating or logging into your FasTrak account. You can also visit a Toll Roads customer service center in Orange County or select retail locations, such as certain grocery or convenience stores, to pick one up in person. Transponders are mailed within a few business days when ordered online, or you can start using one immediately if purchased in-store.
