Have questions about TheTollRoads app? You’re in the right place! Our FAQs cover everything from account setup and payment methods to toll road coverage and transaction history. Whether you’re a new user or a frequent traveler, find quick answers to common questions about toll payments, billing issues, app features, and more about TheTollRoads portal.
What does The Toll Roads app do?
The Toll Roads app is designed to make managing toll payments and accounts effortless for drivers on State Routes 73, 133, 241, and 261. With this mobile app, you can pay tolls quickly, sign up for a FasTrak account, or manage an existing account from your smartphone. Key features include one-time toll payments, resolving toll violations, checking violation statuses, and updating account details like vehicles or payment methods.
The app also includes a Toll Calculator to estimate costs by selecting your route and entry/exit points. Available for free on the App Store and Google Play, it’s a convenient tool for both daily commuters and occasional travelers.
How do I get the app?
To get The Toll Roads app, simply download it from your device’s app store. It’s available for free on both the App Store for iPhone users and Google Play for Android users. Search for “The Toll Roads” in the app store, select the official app by the Transportation Corridor Agencies (TCA), and tap “Install” or “Get.” Once downloaded, open the app to sign up for a new FasTrak account or log in to an existing one. Ensure you have a stable internet connection for a smooth download and setup process. This user-friendly app lets you manage toll payments and accounts on the go.
Are there any fees associated with the app?
There are no fees associated with the app. Using The Toll Roads app is completely free, with no charges for downloading or accessing its features. You can pay tolls, manage your FasTrak account, or resolve violations without any app-related fees.
However, standard toll charges apply when you use State Routes 73, 133, 241, or 261, and a convenience fee may be added for certain payment methods, such as PayNearMe transactions. The app itself remains a cost-free tool to simplify toll management, ensuring you can focus on your drive without worrying about extra costs. Always verify payment notifications through the app’s secure portal to avoid phishing scams.
How do I log in to my FasTrak Account using the app?
To log in to your FasTrak account using the app, download the FasTrak app from the App Store or Google Play. Open the app, enter your account number or email, and input your password. If you’re a new user, register through the app using your account details. Ensure your device has a stable internet connection. For login issues, reset your password via TheTollRoads.com or contact support.
Can I use the app to add/remove a vehicle on my account?
Yes, you can use the app to add/remove a vehicle on your account. After logging in, navigate to the account management section, where you can update your vehicle list by entering details like the license plate number and vehicle type. This feature ensures your account reflects your current vehicles, preventing toll violations due to mismatched information. Regularly updating your vehicle details is especially helpful for rental cars or new vehicles with temporary plates. Always confirm changes through the secure account portal for accuracy and peace of mind.
We hope this information helps you navigate toll roads seamlessly, manage your account efficiently, and make the most of our app’s features. If you have further questions, visit our support center or contact customer service for personalized assistance. Drive smarter with TheTollRoads App—your trusted partner for hassle-free toll payments and real-time road updates. Safe travels!
